Financial Services

Front Office Functional support

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Our client are one of the world's most respected consultancies that now have a fantastic opportunity for a Front Office Functional Support member to join them in Paris.

Posted On: Wednesday, 30th September 2020
Location: Paris
Job Type:
Pay Rate: €450- €500 per day
Duration: 12 months
Travel: 2 days remote work (3 days onsite)

Job Description:

Our client are one of the most respected consultancies in the world and are key business service providers to the financial industry. They pride themselves on being at the forefront of the digitalisation drive and innovative thinking, as such they need capable consultants that are as passionate about client delivery and service as they are.

They are looking for team leaders and members for support, development and application maintenance willing to bring pragmatic organization solutions, be involved in strategic and innovative projects while leveraging battle tested methodologies.

Project context:

Front office Functional Support member – Repo and Secure Funding

Our clients Repo and Secure Funding desk is operating 24/24 from Asia to US, with teams deployed in Tokyo, Hong-Kong, Singapore, London, Paris and New-York.

Traders deal with a wide range of systems that include APEX, and Orchestrade as booking systems, an in-house pricing solution that produces cash, mark to market and Risk indicators, and complex excel sheets that display daily PnL, PnL explain and PnL Projection. Booking systems are connected through STP to Back Offices and Risk applications.

Your daily tasks include:

As part of the support team, your role will be to provide global assistance to the traders on their working environment, having a complete view on the architecture and understanding connections between the systems, with a focus on Front Office applications. To succeed in your mission, you can count on the assistance of other team members that include APEX and PnL experts and can interact with dedicated support teams of downstream applications.

Your main task will be to keep the day-to-day operations of a business running smoothly by resolving incidents, answering requests / queries from traders and other system users as well as driving the continuous improvement initiatives with aim to improve platform’s stability and quality.


  • Provide assistance to end users for daily activities (in particular Front-Office) and ensure continuous communication with them.
  • Resolve incidents in cooperation with other support teams on APEX and Orchestrade platforms
  • Perform regular checks on production and ensure maintenance operations
  • Work with developers to deliver solutions to Production problems and deliver new features to business.
  • Ensure efficient communication and cooperation with local support teams in London, NY, HK.
  • Deliver product training to end users

Expected experience and knowledge:

  • Exposure to Capital Market industry.
  • Excellent understanding of financial products, in particular Repos and Secure Funding
  • Excellent understanding of PnL and Risk indicators
  • Knowledge of financial package solution.
  • Knowledge of APEX is a +
  • Good communication, interpersonal skills.
  • Minimum of 4 years of relevant experience.
  • Fluent in English.
Reasons to apply:
  • Our client offer a fantastic extensive selection of training courses for all of their employees, the opportunity for career growth and development are exceptional
  • Our client believe that their employees thrive much better through having greater working autonomy, they have worked hard to build a safe, shared learning environment that encourages the sharing of ideas that can be put into practice.

Preferred Skills: