Financial Services

Murex Technical Support

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Our client are experts in the banking and payments sector and have developed a fantastic knowledge of the financial service industry by working closely with the clients they serve. They are now looking for a Murex Technical Support consultant to join them in Paris.

Posted On: Wednesday, 6th June 2018
Location: Paris
Job Type:
9 weeks
Pay Rate: €650 - €720 per day
Duration: 6 months +

Job Description:

Our client are a global technology and business consultancy, focused on the financial services sector. They are passionate about helping their clients succeed in an ever-changing industry.

They are:

  • Experts in banking and payments, capital markets and wealth & asset management.
  • Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc.
  • Committed to growing our business and hiring the best talent to help us get there.
  • Focused on maintaining their nimble, agile and entrepreneurial culture.

Project context:

  • You will act as Murex Subject Matter Expert in a Technical Support team of 7 team members, whose main responsibility is the first and second level of support for several Murex instances (MxG2000 and MX.III) – that includes EOD chain support, weekend releases preparation and coordination, incident solving, configuration management for development/integration environments.


  • Provide quality technical support on / around the entire Murex production chain.
  • Analyze and manage incidents and propose solutions
  • Identify underlying root causes for recurring problems.
  • Promote and implement improvements on IT processes.
  • Monitor technical services activity.
  • Propose improvement for performance.
  • Manage the Technical Releases
  • Manage all Murex environments (excl. production environments) v2 and v3.
  • Propose and develop enhancements to improve the technical support team work, where possible.
  • Write and update documentation covering technical aspects of/around the Murex platforms.
  • Write troubleshooting procedures, ‘’How to’s’’ and other technical advanced documentation.
  • Share knowledge and coach newcomers, leverage your expertise through a continuous training program

Expected experience and knowledge:

  • At least 7 years of relevant technical experience around Murex.
  • Strong knowledge of MxG2000 v2.11 and v3.1 architecture, main services and around audit/debugging functionalities.
  • Good knowledge of Real Time, Datamart, MxMl Exchange, Workflows and End of Day chain  Understanding of Bonds, Repos and Credit Derivatives is a plus.
  • Strong skills in either UNIX or Linux.
  • Strong SQL skills (query building and performance analysis).  Past experience with a scheduler is a must.
  • Good scripting Skills (Unix shell).
  • Programming Skills (Java, C, XML) is a plus.
  • Client orientation is a must.
  • Strong sense of cross group collaborative work and team spirit.
  • Past experience with offshore is a plus.
  • Fluent in English
  • Fluent in French is a plus.

Preferred Skills:

Fluent French is a bonus